Delivery & Shipping of online orders

Order Processing

You may place an order through our online store, www.kinoarmy.com/shop 

Orders must be shipped in 2 working days, except products that are on “preorder”or other is specify in product description . If any items are backordered, you will be contacted by a KinoArmy representative with an estimated ship out date.

Delivery of online orders

For delivery service we are using DHL Express. Delivery time after after your order is processed and shipped is about 1-5 working days depending on your location. Price for shipping will be calculated automatically in your cart (*you must provide acurate address). Kino Army Ltd. is not responsible for Insurance of packages. You may request and purchase additional shipping insurance through KinoArmy by sending us email or write it down in coment form before finishing purchase.

We do request that all packages are signed for upon delivery.

International Shipping

For international orders, customers are responsible for paying the shipping expense as well as any VAT, duty, taxes or custom fees that your country may charge upon delivery. The rate does vary depending on the product and country, so please contact your country about any extra charges you may inquire by purchasing from Kino Army Ltd.

All orders are shipped from Bulgaria. Orders delivered in countries in European Union are not requare to pay duty or customs import tax. 

For more information about delivery you can contact us!